Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of Heritage Home’s website and services. By accessing our site or placing an order, you agree to these Terms.

1. Use of Website

You must be at least 18 years old to use our services.
You agree not to misuse the site, including fraudulent orders or harmful activities.

2. Orders and Payments

All orders are subject to acceptance and availability.
Prices are displayed in [currency] and are subject to change without notice.
Payments must be made using approved methods (e.g., credit/debit cards, PayPal, etc.).

3. Shipping and Delivery

Delivery times are estimates and may vary.
We are not responsible for delays outside our control (e.g., courier delays, customs).

4. Returns & Refunds

Our Return and Refund Policy applies to all purchases. Please review it [link].

5. Intellectual Property

All content, images, and materials on our website are the property of [Your Store Name].
You may not copy, reproduce, or distribute our content without permission.

6. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages.
Our maximum liability for any product purchased shall not exceed the purchase price.

7. Governing Law

These Terms are governed by the laws of [Your Country/State].
Any disputes shall be resolved in the courts of [Your Jurisdiction].

8. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website.

Return and Refund Policy

At HavenSpace, we want you to love your purchase. If you are not completely satisfied, please review our return and refund policy below.

1. Eligibility for Returns

Items must be returned within 14 days of delivery.
Items must be unused, in original packaging, and in the same condition as received.
Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

Customized or personalized furniture.
Clearance or final sale items.
Gift cards or promotional items.

3. Refunds

Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be processed to your original payment method within 7 business days.
Shipping fees are non-refundable (unless the return is due to our error or a defective product).

4. Exchanges

Exchanges are available for damaged or defective items only.
If the exact item is unavailable, we may offer store credit or a similar replacement.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.